JAGUAR SEA SHIPPING
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Jaguar Sea Shipping SERVICES
Check some of our Services.
SEA FREIGHT
Reliable services, assured vessel space, frequent sailing schedule and competitive rates are our unique sea freight propositions. We ensures seamless global deliveries with expert and skilled carriers, offering excellent service.
AIR FREIGHT
Jaguar Sea Shipping offers global air freight solutions with seamless door- to-door transport and Customs clearance. Experience swift and secure air cargo transport tailored to your business needs.
LAND TRANSPORTATION
Jaguar Sea Shipping offers a diverse range of transportation services from project cargo to international transportation and domestic retail distribution and delivery.
STORAGE AND WAREHOUSING
Jaguar Sea Shipping has both facilities for warehousing inside and outside free zone that gives all customers choices to store their valuable goods under tight security and surveillance with perfect inventory reports.
PROJECT CARGO
Jaguar Sea Shipping has managed to handle projects with technical calculations and Volumatic moves with satisfactory results from containerized moves to vessel chartering.
CUSTOM SOLUTIONS
Jaguar Sea Shipping provides swift and efficient customs processing, offering a variety of non-traditional import and export clearance and handling services. We ease the clearing process with timely updates and very fast results which saves time and money.
who we are ?
Known Something About Us
Company Mission
At Jaguar Sea Shipping, our mission is to bridge the gap between continents and businesses by providing top-tier freight services. We are dedicated to delivering unparalleled reliability,
Company Vision
At Jaguar Sea Shipping, our vision is to be the leading force in global sea freight, setting the standard for excellence in the industry. We aspire to revolutionize the shipping experience through innovative solutions, seamless operations, and unwavering commitment to customer satisfaction.
658+
Shippment Complete
10+
Years Experience
30+
Team Member
Core Values
What makes it possible to achieve our vision is our adherence to our values. A company is only as good as the values its management and staff embody every day, in every interaction, both with customers and with fellow employees. Our values are simple:
Honesty and Integrity
We strive for integrity, truthfulness and straightforwardness. We expect our team members to be truthful, trustworthy, loyal, fair, sincere and straightforward in their conduct and in their representation of our company.
Inspiration
We motivate and empower our people to optimize performance. We strive to set clear expectations and to help staff members build on their strengths and develop new skills. We try to inspire the people of Optimum Ship Management to bring clarity, integrity and authenticity to their work, and we monitor staff performance with transparency, according to established expectations and standards.
Rewards
We motivate and empower our people to optimize performance. We strive to set clear expectations and to help staff members build on their strengths and develop new skills. We try to inspire the people of Optimum Ship Management to bring clarity, integrity and authenticity to their work, and we monitor staff performance with transparency, according to established expectations and standards.
Teamwork
We expect every member of staff to work cooperatively with others, both on his or her own team and with other teams. We encourage everyone to contribute to a process, to value the input of other team members and to be willing to learn from other Optimum Ship Management employees from the various lines of our business.
Trust
We rely on the integrity, strength and abilities of our people. We have confidence in their abilities and in their willingness to make the right decisions at every turn for our customers and for our company.
Frequently Asked Questions
What options exist for late, lost, or no delivery?
As a logistics company, we understand the frustration of late, lost, or undelivered packages. It’s our priority to get your shipments to you as quickly and efficiently as possible, but sometimes unforeseen circumstances can cause delays or mishaps. Here are the options we typically offer to help you resolve these issues:
For Late Deliveries:
- Track Your Package: Utilize our real-time tracking tools to see the exact location of your package and estimated delivery timeframe. This can help manage your expectations and identify any potential delays early on.
- Contact Customer Support: Our customer service team is available 24/7 to answer your questions and investigate the cause of the delay. They can provide you with updates and estimated revised delivery times.
- Explore Delivery Options: Depending on the severity of the delay and your needs, we may offer expedited shipping options to get your package to you sooner.
For Lost or No Deliveries:
- File a Trace Request: We can initiate a trace request with the carrier to investigate the whereabouts of your missing package. This involves contacting various points along the delivery route and following up with any leads.
- Provide Additional Information: The more information you can provide about your package, such as the sender’s address, tracking number, and any specific delivery instructions, the easier it will be for us to locate it.
- Claim Compensation: If your package is confirmed lost or undelivered, you may be eligible for compensation depending on the terms of your shipping service and the value of the goods. We can guide you through the claims process.
Change of address - the basics
As a logistics company dedicated to seamless delivery, we understand the importance of keeping your shipping information up-to-date. Here’s a breakdown of the basics for changing your address with us:
Initiating the Change:
- Email or Phone: Alternatively, you can email or call our customer service team with your new address information. Be sure to include your full name, old address, new address, and any additional details (apartment number, floor number, etc.).
Timing is Key:
- Provide ample notice: Ideally, update your address 1-2 weeks before your move to ensure smooth delivery transitions. This reduces the risk of packages being misdirected or returned.
- Consider forwarding services: If there’s a gap between moving dates, consider requesting temporary forwarding services. This ensures any mail sent to your old address gets rerouted to your new one for a specified period.
Going the Extra Mile:
- Inform relevant entities: Update your billing addresses with banks, credit card companies, and subscription services to avoid missed payments or service disruptions.
- Notify friends and family: Share your new address with loved ones to maintain communication and avoid sending gifts or invitations to the wrong place.
Our Commitment:
- Streamlined Process: We strive to make changing your address with us as quick and effortless as possible.
- Data Security: Your address information is treated with utmost confidentiality and security.
- Real-time Updates: We’ll update your shipping profiles across all our systems to ensure seamless delivery to your new home.
How do I know my mailpiece was delivered?
At Jaguar Sea Shipping , we’re committed to delivering your mailpieces efficiently and keeping you informed every step of the way. With our suite of tracking options and proactive communication, you can rest assured knowing your mail is in good hands.
Remember, if you have any questions or concerns about your mailpiece, don’t hesitate to reach out to our friendly customer support team. We’re always happy to help!